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I found with Accomplish Support Team that as you get older I found that I could ring any time for help and they are very willing to help without any hesitation. For example installing your new CashManager programme from Auckland. Now that is what I call support. Thank you once again. For me ever since our accountant in Auckland started me on the Cash Manager I have never looked back. I did not know how to use a computer back then.
I love Cash Manager and the recent service I have had from the Helpline has been far above my expectations. Thankyou. Fantastic service...can feel the smiles across the telephone.
As always I learn something new about the system and how to use it every time I call. I am glad I have the support as when I cannot reach the Accountant I can always give you a call.
An easy to use package backed up by an awesome technical support network of individuals who are knowledgeable patient and understanding of those who are not IT literate. Quick response times to any inquiry is time saving for us.
Problem resolved with very helpful support person - Malmi. She talked me thru the exercise and was very helpful at all times.
I have been using cash manager for many years and find it very good indeed. I have had no serious problems with it and the the staff of accomplish have been ablee to solve minor problems quickly. Cash Manager is a simple and quick way of having accurate booking - keeping done particularly for small business
I find the cash manager programs easy to use and understand for our clients who do not have a lot of computer skills.
I have always had excellent support assistance from the Cash Manager Help Desk. They are a friendly team always happy to help or refer for further assistance from another team member if required.
The support staff have always patiently worked their way through my problems and corrected them. Sometimes my errors have been silly ones but the staff have been great and explained things to me. It is wonderful to know that they are only a phone call away.
Extensive work load done in a very simplistic way!
