I learned so much in terms of the use of the software through the support received. The patience and understanding of every online support person whom I have spoken with has been immeasurable to the extent that I now have the confidence to prepare my EOY reports to send off to my accountant with a minimum of fuss. The use of Team viewer is a bonus in terms of not having to explain what the problem is when I am not too sure what I am really needing to do. Thank you so much.
I had no back office experience and very limited computer skills when I took on the treasurers role at our club. I found it easy to use the CashManager program and any installation problems have been dealt with quickly and professionally by the support team.
Support is just a phone call away, knowledgeable staff, friendly and easy to deal with who don't talk a lot of jargon.
When we were looking for an accounting system CashManager was recommended and we have never regretted that decision.
The Support Tech was extremely helpful and patient with me when explaining the problem and helping me understand how I can improve using the software.
Very professional and friendly resolution of the issue. My issue was understood correctly and I was navigated to fix it
Excellent Service. Dealt with the problems I had efficiently, patiently and happily.
I have used Cash Manager now for over 6 years and I still don't get it right, but CashManager Staff are easy to deal with and I get the results I need in a timely fashion. I am self taught, so having the support of an experienced team makes doing my job a whole lot easier
Excellent service, I had 3 queries that were handled efficiently and they installed my updates as well. Felt like a valued customer. Thank you
The service I received was very professional and helpful and good to talk to English speaking persons (both male and female) Mandy and Eugene that I could understand and communicate very easily with. I got a prompt response to my original email and while Eugene was updating my system after a virus attack - he explained what he was doing and answered all my questions. As I could not log in to my computer while I was talking with Mandy at the time she explained your support hours without me asking her and that allowed me to get my problem sorted before I came to work this morning. (I was late home last night so couldn't get it done then).
Much appreciated thank you very much
I have been using CashManager for over 20 years now. It is such an easy system to work with. I had never used a computer when I first got the system. I was able to load it and start to use it straight away. It was very easy to learn. My accountant uses the system so it is so easy to send my tax work through to the accountant. CashManager have very good support with friendly staff who know their job. I have been in some sporting associations that I have been treasurer for and I have always put them onto Cash manager as well as anyone can learn this system very easily.