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Any time I have had a problem one phone call to Accomplish sorts it out quickly and efficiently every time.
Being of the baby boomer generation I didn't get into using a computer until the millennium, I often struggle with doing the GST returns, and the assistance I receive from the Cash Manager team is fantastic.
As on other occasions the instant service from truly professional staff has been outstanding. The product knowledge shown, and ability to remedy immediately any issues that arise, is fantastic and gives confidence that Cashmanager is a stand out performer in accounting software.
Cash Manager is an awesome program.....so easy to navigate around. Have been using for a number of years. It has a Great debtors invoicing system & excellent range of reports. I can keep up to date with how business is tracking.
I find when I need support I get treated with respect and the explanation is clear and they ensure that I understand what action I needed to take and why. I always come away feeling positive and that I understand the process I was enquiring about.
Over the many years I have been using Accomplish I have always received excellent service. I have found the programme very "user friendly" ; the support team knowledgable, helpful and able to solve any problem experienced. I have also appreciated improvements made to the programme over the years.
Fast, professional & expert are just some of the words to describe the staff supporting what has to be the easiest most intuitive program I have used for the last six years. It provides a seamless transition from a non-accountant professional to my accountants desk with no questions to answer, loose ends or lost time.
With Accomplish you get to speak to a real person who knows how to assist you without you having to explain in too much detail as they know the system so well. And if they are busy on calls they do phone you back very soon after you have left a message. Great service Penny Gardner has been fantastic helping me to move to Online, and I thoroughly enjoyed her Accelerator Course. Thank you so much Penny I now enjoy doing our accounts :)
An excellent product and backed up by great support. I would definitely recommend both Cashmanager desktop and online to anyone. Ease of use and good people to deal with. Good, straightforward reporting to provide accurate records and assist with cash-flow.
I have been in this position for 1 year now and I did not have any experience with Cash manager, Banking reconciliation or secretarial experience. Cash Manager has been a godsend. I can call up and ask the most silliest questions and I mostly get a friendly experienced person who does not think it is ridiculous.
