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I ALWAYS find Accomplish helpful courteous & extremely PATIENT when i call for help which is less & less these days because the programme is so user friendly...
I have been using CashManager since about 1994 after our Accountant recommended it - they have constantly upgraded and listened to customers suggestions over the years. I find the system easy to use and I have no accountancy background. I attended a training session after using for several years and found it very useful to pick up the finer points of the system
I have now been with Cash Manager for almost three years. When our company was first set up trying to do the office work manually was absolutely impossible. Because I had seen Cash Manager working in another business about eight years ago I thought we should investigate putting CashManager into our business. What a difference it has made especially with working out the GST part of the business which is very important to get correct. I cannot say enough about the service I receive from the CashManager support team. They are always ready to support me with any hassle that I have and I have had a few. I have never experienced a feeling of 'Oh no not him again can't he work it out for himself.' The CashManager support team are absolutely the TOPS. their knowledge of CashManager is amazing I have never had a problem that they can't sort out for me and they do it very quickly. I would STRONGLY recommend Cash Manager to anyone wanting the very best business accounting system. Just ring 0800 707 111 for a fantastic experience.
I spoke with Sarah at Accomplish Global as I had a problem with deleting lines. I found Sarah to be professional, polite and extremely efficient and well as friendly. Thank You for your help Sarah.
I have found the customer service very efficient and helpful. There is no problem too big for the staff to sort out and them make you feel at ease.
My business has used accomplish for 7 years and have always been happy with the product. It's compatible with my accountant and cuts down on time energy and money. What more could I ask for. Paper work is not a highlight of my week so getting it done is the goal. Accomplish gets it done. If I get stuck or have a problem I have learned that making the phone call to the help line is the fastest and best way to fix the issue. I received phone support a couple of times during this year and have received great service. The support staff are courteous efficient and quick. The issue is always fixed during the call and I am happily back to work. Great work accomplish.Getting Accomplish was a very wise decision for my business.
CashManager is easy to follow does everything we need and has the support available when needed.
I had no idea how I had done what was wrong. Hayley was absolutely calm ordered and very quickly found and fixed it for me.
A support call was placed late in a business day and the consultant had no hesitation in resolving the matter no matter how long it took. This is one of the reasons as Chartered Accountants we have used and recommended this software for 15 years since the introduction of GST in Australia in July 2000. The software is perfect for the small business without the Client having a requirement to have accounting training or experience. Utilising this software has meant that our Clients can do their own Business Activity Statements with ease and our involvement at this compliance level is low. CashManager is one of the best pieces of software we have in our Practice.
Thanks for setting me up with the Ezifeed Service. Steven was great to deal with and I'm totally hooked on Ezifeed. Not only is it accurate and simple to use, I actually look forward to reconciling!! Thank you Accomplish for making our business accounting so easy.
