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On every occasion I have had to contact Accomplish whoever I have dealt with has been very obliging and courteous. Some of my questions are pretty basic ones, but that is never a problem I appreciate the helpfulness.
The help line is very good. I can get any questions answered when I need them. Sometimes it is just not knowing where to start to look for the problem as I haven't been into that section before but the help gets me on the right track to correcting things.
I have found the CashManager program really suitable for our operation. I have been using it for many years now and like the enhancements.
I have used Cash Manager for many years and enjoy the simplicity of the programme for our businesses, which are farming, storage and personal entities. CashManager is very easy to navigate around and reports are comprehensive. I find it easy sending to our accountant without printing off all reports.
I've been using Accomplish for 8 years and the support staff have always resolved any issues. I've never been cast adrift.
CashManager is simple to use, very understandable to the non-initiated bookkeepers/clerks and easy for accountants to process at years end, saving them time and you money.
CashManager has been so reliable for the last 5 years of using it that we have not required support until today, when we made a mistake on our backups. The help and guidance from Sarah was superb - got me up and running again under 15 minutes, with no data loss.
I have always found the Accomplish Support Service to be extremely helpful. The technical and product knowledge shown by the support staff I have dealt with has been extemporary. It is also gratifying to know that the support staff appear to have an equally high level of communications skills, which goes a long way to easing the whole support experience!!!
CashManager is a comprehensive, easy to use accounting package with an excellent support team. It has simplified our accounting with a great reporting programme.
I have always had the utmost confidence when I have an issue with Cash Manager that it will be resolved quickly and my thoughts are correct. I am extremely pleased with the quick and efficient service I receive every time I need help :)
