I am not particularly computer literate, so it is great when I find a system that I can understand and use with ease.
The support manager who dealt with the problem, which was actually related to the external hard drive rather than the CashManager programme itself, was very patient and helpful. I am not particularly computer literate but not at any time was I made to feel inadequate. She worked through a set of possible problems in a logical fashion and explained the process well. I was very impressed.
The Accomplish team are extremely helpful and have saved me from many stressful tasks. CashManager is a well thought-out programme, and with the backup team makes accounting relatively straight-forward.
I spoke with Monica at the help desk and she was extremely helpful. She fully appreciated the fact that I was not a 'tech. head' and she was extremely patient. I am very happy to give her my highest commendation for her work and resolving my problem.
CashManager is an excellent product for my small business, interaction with my accountant, and reporting BAS etc quarterly to the Tax Office.
Excellent, very patient with my issues, OUT OF 10 - WELL ABOVE THAT
Have been with CashManager for a year now and have really appreciated their help in making things a lot easier to understand and the work they do to help us with the financial side of our charity which is a church. Thank you so much CashManager and your helpful staff.
I dealt with Monica, and she was great. I am still trying to get my head around CashManager and she made things so simple.
Well I hit the jackpot today! 1. Penny rang me back after I had hung the phone up because I was waiting too long. 2. I had everything that I had been unable to fix, sorted today. 3. And a general tidy up on top of that. Wonderful.
CashManager is perfect for our accounting needs. The support and up days have been amazing. Recently spoke with 2 support team ladies; their knowledge and communication was amazing.
