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The service I received was very professional and helpful and good to talk to English speaking persons (both male and female) Mandy and Eugene that I could understand and communicate very easily with. I got a prompt response to my original email and while Eugene was updating my system after a virus attack - he explained what he was doing and answered all my questions. As I could not log in to my computer while I was talking with Mandy at the time she explained your support hours without me asking her and that allowed me to get my problem sorted before I came to work this morning. (I was late home last night so couldn't get it done then).
Much appreciated thank you very much
I have been using CashManager for over 20 years now. It is such an easy system to work with. I had never used a computer when I first got the system. I was able to load it and start to use it straight away. It was very easy to learn. My accountant uses the system so it is so easy to send my tax work through to the accountant. CashManager have very good support with friendly staff who know their job. I have been in some sporting associations that I have been treasurer for and I have always put them onto Cash manager as well as anyone can learn this system very easily.
This product is easy to use and the back up and support is excellent. They talk you through each step very simply and take all the stress out of a problem.
Cost effective, easy to use software with outstanding support
When my lap top crashed and I lost CashManager I was devastated. However a call to your support team and I was up and running in no time including reloading the data I had thankfully backed up each month. I can't speak highly enough of your staff member for her patience and understanding.
Just updated to the 2018 version of CashManager. I am not very techno savvy so I was delighted when told there was an option of having the process done for me through Team Viewer by a very helpful and patient woman. Better than sliced bread!! Absolutely brilliant!! The best thing about it is that I know it has been done correctly and that no data has been lost in the process. THANK YOU
I have had an ongoing issue with loading multi user invoicing to our office system, the fault was not a Cash Manager problem but one with our system and no one seemed able to sort it even though I had an IT technician up to our offices on numerous occasions..... This had become very frustrating and had been going on for a couple of months. I spent a long time on the phone with one of your team who was so accommodating and willing to help. She was able to identify the niggling problems that were dogging us and really spent the time to get it right once and for all over three different computers. Can't say how much I appreciate it and her awesome manner. Finally we are up and running and just wanted to say a huge thank you!!!
I have used Accomplish CashManager for many years. I find it easy to use and the support provided is consistently fantastic.
Simple to use, CM is a straightforward accounting program - good if you just need the basics. It has made GST returns a walk in the park – hooray.
Absolutely excellent customer support. I entered data today for the first time as a novice and called to make sure it was correct. The support lady went above and beyond showing me some more tricks and tips to save me time.
