Defusing conflicts before they kick off should be at the top of every small business owners watch list. Nothing fosters unproductiveness like disgruntled employees, so moving to the root of the problem before it even kicks off is the best way to maintain a harmonious workplace.
One of the biggest things to contribute towards office conflicts is a lack of communication. Whether this is between a boss and an employee, or between two staff members, effectively being able to communicate ideas is crucial to the maintenance of your small business' organisation.
Growing uncertainty
Stress is a major contributor to workplace conflicts and nothing builds this more than lacking direction. When you're left floundering in a business situation you don't understand - say, introducing new small business software without training - can make you feel uncomfortable and irritable.
Making sure you take the time to properly train all your staff in the technology and processes of your business is a must. Investing in streamlined software could also be beneficial, in order to make things as simple as possible.
For example, the CashManager range from Accomplish is a great accounting software that comes in three distinct levels, with each catering towards different degrees of bookkeeping ability and competency. Finding the right fit for your business can help keep you and your staff on track and in control of your finances with ease.
Rumours and gossip
Gossip is a particularly insidious thing to deal with in the workplace. Sometimes nasty rumours begin to spread about employees that can detract from their concentration and performance. Take control of the situation as soon as possible and discourage the spreading of unfounded small talk.
Furthermore, failing to address rumours about your small business itself could be equally as damaging. If you catch wind of people talking about your business in a negative light, take the time to chat with your staff about the situation - keeping everyone on board and in the know.