Here are some of our most Frequently Asked Questions about CashManager. If you cannot find an answer to your question here, please contact us and we'll do our best to answer your question as soon as possible.
Yes, CashManager is fully compatible with Windows 10.
Currently a number of New Zealand telecommunications providers are taking steps to protect their customers email security and reduce the volumes of unwanted spam emails being received.
Spark, formerly known as Telecom New Zealand, have already introduced these changes by moving from their SMTP mail servers to SSL. They have sent emailed notification to their customers advising them how to make the necessary changes in their email software, and many of you may have already done this.
If you have completed the above changes and you send your emails from within CashManager using our MAPI service (ie: your emails are sent through your email software program) then your emails should now be working.
If you send emails from within CashManager using our SMTP email service – we have had to make changes to CashManager to accommodate this new SSL service and this update will need to be installed on your system. If you are a member of our Support and Update program there is no fee for this update.
Either way - if you find you can no longer send emails from within CashManager please contact us on 0800 707 111 (New Zealand) or 1800 634 440 (Australia) and we will be happy to assist you with getting your emails back up and running.
You must first have purchased the CashManager Invoicing module and activated the Salespersons feature. Contact our Training team to learn all of the features relating to Invoicing, Sales People and Stock Management (fees apply).
The current version and the two prior. So as at July 2019, the current release is CM2018. So this is supported along with CM2017 and CM2016.
Open Accomplish CashManager and go to 'Help' on the main menu, then choose 'About CashManager'.
CashManager has been designed to run on Microsoft Windows. However, you can still have CashManager run on an Apple Mac provided you have the appropriate software. We recommend you get in touch with your Mac provider and ask them what software you require to ensure you have everything you need to use a Windows based application on your Mac. To learn more about this, please refer to this article in Tech Day 14th Feb 2012. “The truth is you have been able to run Microsoft Windows on Intel-based Macs for several years now.” To read more click here