Drones, smartwatches, robots: These emerging technologies are exciting, but probably not the most relevant for your small business. However, you don't have to go all next-generation and high-tech to take advantage of technology in the workplace. Small adjustments and the right tools can make a world of difference in how your office operates.
Here are a few ways bringing more technology into the workplace can improve productivity, cut costs and boost business results:
- Go paperless. You might not want to eliminate paper from your office altogether, but moving some of your records and processes into digital programs can cut down on paper and printing expenses and help your team better track important information. For example, using software for your small business accounting tasks makes it easier to collect the data you need to send to your accountant, eliminating the need for some of your forms and booklets.
- Streamline processes. Similarly, when information is available through computer programs, employees have ready access to the data they need and can easily communicate with each other to collaborate on projects. Choosing programs that fit your workflows can also cut down on wasted time, such as searching through unwieldy email accounts.
- Offer flexible working arrangements. Depending on your industry, you might be able to give your employees options to work from home once in a while if they can complete their tasks over the internet. Telecommuting is attractive for workers who have children or other considerations that require their absence from the office, which could help you attract strong talent if you're struggling to hire the right team members.
- Refine customer service. Whether you're putting the most up-to-date information at your employees' fingertips so they can better assist customers or building an online presence, technology can be a great tool for engaging and retaining customers. Even back-end processes have an impact on the way your company interacts with its customers. For instance, reliable accounting software, such as CashManager by Accomplish, helps you better serve customers by making it easier to send timely bills and invoices while keeping your data accurate and up to date.