When my lap top crashed and I lost CashManager I was devastated. However a call to your support team and I was up and running in no time including reloading the data I had thankfully backed up each month. I can't speak highly enough of your staff member for her patience and understanding.
Just updated to the 2018 version of CashManager. I am not very techno savvy so I was delighted when told there was an option of having the process done for me through Team Viewer by a very helpful and patient woman. Better than sliced bread!! Absolutely brilliant!! The best thing about it is that I know it has been done correctly and that no data has been lost in the process. THANK YOU
I have used Accomplish CashManager for many years. I find it easy to use and the support provided is consistently fantastic.
I have had an ongoing issue with loading multi user invoicing to our office system, the fault was not a Cash Manager problem but one with our system and no one seemed able to sort it even though I had an IT technician up to our offices on numerous occasions..... This had become very frustrating and had been going on for a couple of months. I spent a long time on the phone with one of your team who was so accommodating and willing to help. She was able to identify the niggling problems that were dogging us and really spent the time to get it right once and for all over three different computers. Can't say how much I appreciate it and her awesome manner. Finally we are up and running and just wanted to say a huge thank you!!!
Simple to use, CM is a straightforward accounting program - good if you just need the basics. It has made GST returns a walk in the park – hooray.
Absolutely excellent customer support. I entered data today for the first time as a novice and called to make sure it was correct. The support lady went above and beyond showing me some more tricks and tips to save me time.
Love your work. I got a telephone response to my major issue and it was resolved in that one call! Then I got back to business - magic.
Easy to use, great support and reasonably priced. Saved time.
They sorted my problem quickly and were easy to talk to. They also helped me to continue sorting the problem myself. Very friendly approach.
Support service was prompt, efficient and resolved my computer change issues completely and easily. Thank you.