I have had CashManager now for several years and have always found the support from the Accomplish Team Excellent!
That Amanda is out of this World. She is great for getting immediately to the heart of the problem, then, with her shaky cursor (!), putting everything right in double-quick time.
Accomplish support is second to none... there is always someone on the end of the phone to help and if that person can't assist they put you through to their excellent head of development... Penny Slater who is absolutely amazing… nothing is ever too much for her to handle!
Since I changed to Accomplish I couldn't be happier. I have found the system extremely easy to use and learn. Most of the time I simply click some buttons and my intuition seems to get it right. The support that I have got (when needed) has also been top quality. The support staff are happy to talk me through my requirements or use remote access to show me how. Best of all they often point out alternative (better) ways of doing things. Although I am only a basic user the system far exceeds my requirements, allowing plenty of company growth for the future. Thank you Accomplish. Keep up the good work.
The professionalism in solving my problem was excellent. In addition, without any prompting on my part, Ana offered to upload the latest version of CashManager after noting that I was currently using the 2017 version.
Penny was able to answer my question on the spot and when followed up with an email to confirm response very quickly. Thanks much appreciated.
Both of the supporters I dealt with were very helpful and patient, making the update stress free thanks
The system is easy to use once you know how to use it. The support team are easy to deal with and action any inquires you have straight away.
The CashManager help desk and staff are the best I have ever dealt with, thank you for your courteous assistance with any issue.
As semi-retired hobby farmers who are not very computer literate we find the help provided with this accounting system most helpful. Those who help are always patient, kind and understanding. Their help is always greatly appreciated.