I found some areas were a bit difficult which were mainly due to my own lack of understanding, but I never had to wait for someone to be able to help me and talk me through the things I couldn't comprehend. The support team are fantastic and are more than willing to spend as long as I needed them to resolve any issues. Their follow up is great and I cannot fault them in any way.
It has definitely stream lined our business as it has grown beyond our initial expectations in a very short space of time. I have tried other accounting programs and have found Cash manager to be the most helpful in so many aspects. I highly recommend it, especially for the very quick response when you need help.