Exposing NZ workers to technology 'improves retention'

Cashmanager | 8 years ago

New Zealand companies must approach talent retention in a new way if they want to keep hold of their best staff, including deploying the latest technology.

This is according to Kirsty Thomas, general manager of talent at dairy firm Fonterra, who told the New Zealand Herald that employers must now do more than ever to keep personnel loyal.

"I'm hearing that workers no longer envision static, long-term employment, but hope for career opportunities that respect their personal goals, including breaks for travel or education," she said.

According to Ms Thomas, medium-sized organisations have the ability to offer people varied opportunities, despite not having thousands of roles or multiple offices.

Exposing personnel to innovative technology, such as business accounting software, is one way to boost staff retention. Companies were also advised to understand what motivates and excites employees to maximise productivity.

"My experience with New Zealand companies is they haven't fully explored the idea of partnering with their people," Ms Thomas stated at a recent GE Capital Building Better Businesses summit in Auckland. 

Earlier this year, GE Capital NZ Mid-Market report showed 56 per cent of organisations with revenues between $2 million and $50 million a year are focusing on talent retention this year.

One company in the report, Tauranga-based McLeod Cranes, cited its use of cutting-edge technology as key to its recruitment processes.

Managing Director Scott McLeod stated: "Because we are using high levels of technology and computer systems, we are attracting younger like-minded individuals to the business."

However, Mr McLeod said it is not enough to simply implement new IT projects, employees must be trained and familiarised to ensure the best results.

This has helped McLeod Cranes to enjoy three years without any staff turnover, allowing the organisation to benefit from a highly skilled, loyal workforce while it grows.